Answers to your Questions

Explore our FAQs to learn more about our products, services, and export process. Find clear, reliable answers designed to help you work confidently with Griffe as your trusted industrial partner.

General Information

Griffe is a professional manufacturer and exporter of industrial products, offering a wide range of tools, handles, and sanitary solutions designed to meet European standards of quality and performance.

We are headquartered in Yiwu International Trading City, Zhejiang Province, China — a global hub for high-quality industrial exports.

Yes, we export worldwide. Griffe partners with distributors, importers, and businesses across multiple regions to deliver reliable and compliant industrial products.

Absolutely. All our products are manufactured following strict quality controls and comply with European and international performance standards.

You can explore our product pages for Tools, Handles, and Sanitary solutions, or contact our support team for catalogs, specifications, and quotation details.

Orders & Shipping

Orders can be placed directly through our sales team via email or phone. Once your inquiry is received, our representative will provide full quotation and shipping details.
Our MOQ varies by product category. Please contact our export department for specific requirements based on your selected items.
Yes, Griffe provides private labeling and custom packaging solutions for bulk and partnership orders upon request.
Shipping times depend on your destination and order size. Generally, orders are dispatched within 7–15 working days after confirmation and payment.
We work with reliable international logistics partners to offer air, sea, and express shipping options, depending on the client’s preference and order volume.

Support & After-Sales

You can reach us by email at support@griffehome.com or call our listed phone numbers during business hours (Monday–Friday, 9 AM–6 PM).
All Griffe products are covered by a standard warranty against manufacturing defects. Please reach out to our team for warranty terms specific to your purchase.
Yes, our team can provide basic product guidance, installation instructions, and after-sales support to ensure smooth use of our products.
Please contact our support team immediately with photos or order details. We’ll review your case promptly and arrange for a replacement or resolution.
Yes, we provide samples upon request for qualified buyers. Shipping and handling charges may apply, depending on the product type and destination.